Our at-home fitting process is designed to cross-check every data point and eliminate mistakes, ensuring accuracy in every step. If we detect any errors, we'll simply ask you to resubmit that specific data point.

1. Step in and out of our foot molds. Completion time: approximately 1 minute.
2. Take six photos from specific angles. Completion time: approximately 3 minutes.
3. Obtain five girth measurements for each individual foot, showing you how to properly obtain your desired snugness or spaciousness throughout each foot during the right time of day. Completion time: approximately 8 minutes.

Our fitting process allows you to order any footwear type including ankle boots and knee height boots.

On the next business day after you have placed an order on our website, we will ship you a fitting box and email you a UPS tracking number. Delivery will take 2 to 3 business days through UPS inside the US and Canada, or 4 to 7 business days through DHL Worldwide Express outside the US and Canada.

At Bondeno, we take craftsmanship personally. Each pair of shoes we create is a testament to our commitment to perfection, tailored to the exact contours, fitting specifications, and stylistic desires of each client. Should there be any deviation from your ideal fit, we pledge to remake your shoes at no additional cost, ensuring your satisfaction.

Recognizing that feet change over time due to natural aging, we offer free adjustments to your lasts with each new order. This ensures that your footwear continues to fit perfectly, adapting as you do, with all modifications meticulously applied to your bespoke lasts, securely stored in our Italian warehouse.

If you wear insoles or custom prescription orthotics, our foot shape acquisition process also allows us to obtain their exact dimensions so that the proper amount of room is created when making your bespoke shoes or boots. Depending on how thick your insoles are, we are able to make the pattern of the shoe higher around your ankles, so that your feet won't slip out of the shoes once the insoles or orthotics are inserted.

• Size Accomodation: The longest bespoke shoe we can make is 15.3 inches long or 39 cm. This is equivalent roughly to a US men's size 18. The smallest shoe we can make is 5 inches long or 13 cm, equivalent to roughly a US toddler size 8.
• Perfect Width Fit: Your shoes will be crafted to precisely match the width of your forefoot and heel.
• Sensitive Toe Areas: We provide adequate room for sensitive big toes and pinky toes, preventing discomfort.
• Toe Box Space: We create the appropriate amount of toe box space at the front of the shoe for natural toe movement.
• Instep Customization: Whether you have a high or low instep, we adjust the pitch or inclination to fit perfectly, avoiding any pressure points.
• Instep Volume: We address issues where there's not enough room in the instep area, ensuring comfort.
• Heel Width: Whether your heels are wide or narrow, we tailor the fit to prevent slipping or tightness.
• Ankle Rubbing: We design the shoe to avoid rubbing around the ankle bones.
• Heel Comfort: We prevent the back of the heel from pinching or digging into the back of your foot.
• Pressure Sensitivity: For those with specific areas on their feet sensitive to pressure, we provide extra cushioning or space as needed.
• Bunion Accommodation: Extra room can be provided for bunions to ensure comfort.
• Leg Length Differences: we can make one shoe higher than the other to account for different leg lengths.
• Other Issues: If your specific foot issue isn't listed, please reach out to us. We can discuss whether we can accommodate your unique needs with our bespoke footwear crafting process.

Bespoke Lasts:

• Custom Creation: We do not modify pre-existing stock lasts. Instead, we carve bespoke lasts from scratch for each foot. This process ensures that every detail of your foot's shape and your fitting preferences are meticulously captured to create footwear that molds perfectly to your feet.